PUSAKA
is commited to deliver quality services professionally
in line with the Corporation's objectives to meet
customers' satisfaction.
This policy is achieved
by;
Implementing
the Quality Management System based on the Requirements
of the MS ISO 9001:2000 and to Ensure a Continuous and
Holistic Approach in Upgrading the System.
Providing
Customer Service with the Aim of Exceeding the Specified
Quality Standards.
Providing
Services within the Stipulated Time Frame to Meet Customers'
Requirements.
Maintaining
an Open and Effective 2-Way Communication with Our Customers
and Stakeholders.
Ensuring
that All Timber-based Companies are Registered with
PUSAKA in accordance with Regulations in the Ordinance.
Continuously
Upgrading the Registration Services.
Coordinating,
Implementing, and Monitoring the Planning and Development
of the Timber Industry Systematically and Effectively.
Ensuring
Trained, Knowledgeable and Innovative Human Resources
with Positive Attitudes.
Ensuring
Adequate Office Facilities and Equipment.
Providing
and Promoting a Conducive Working Environment.
Profile
